Shipping policy

Shipping costs and delivery times

NoticeIf your order is a gift that needs to arrive before a specific date, please feel free to contact us via the contact form or by email at hello@suitbase.de kontAction. Since we manufacture all products ourselves, the affected order can be prioritized in most cases.

Germany
DHL Parcel GoGreen: 
€4.90 incl. VAT, free for orders over €149 
Delivery time: 1 - 7 working days

All European countries
DHL International:
€9.90 incl. VAT
Delivery time: 3 - &10 working days

Switzerland, United Kingdom
€9.90 incl. VAT
Delivery time: 3 - 10 working days
infoFor countries outside the EU, the invoice will be shown without VAT. The displayed price already includes VAT. Additional customs duties, VAT, and import taxes may apply.

 

Pre-order/Pre-orders

The shipping time for pre-orders is indicated on the respective product page. In rare cases, the delivery time may be extended due to unforeseen circumstances. z.BThis may cause delays during production. We will keep you updated via email.

 

Return 

Germany
Within Germany, all returns are free of charge during the 30-day return period. 

All European countries, Switzerland and the United Kingdom
The return shipping costs must be borne by the customer.